We offer world-wide shipping for all orders from our warehouse in South Korea, as well as from our global partner facilities. If a specific item ships from outside South Korea from our partner facilities overseas (e.g. the United States), this will be clearly indicated in the product description.

All orders are shipped Monday-Friday, excluding holidays. Orders placed on the weekend or public holiday will be placed within on the next business day. Depending on your country, public holidays may impact delivery timelines. Kindly note that we have no control over additional delays as a result of this.

We ship with our trusted partner couriers, ensuring fast and reliable international delivery. You will receive an email with your tracking number once your parcel has been shipped.

We ship all in-stock items on the same day your order is placed. International delivery typically takes 4–9 business days for most countries. Please note that delivery times may vary depending on the destination — it can be faster or slower. We offer one of the most affordable and reliable international shipping options available. If you’d like to receive your order even faster, please email us to arrange an upgrade. (Additional fees may apply.)

Shipping costs are different per country and rates calculated based on location at checkout. We offer free international shipping on all orders over $400 USD.

There are no surprise taxes or duty fees for international orders shipped outside South Korea. We take great care of our customers— all taxes and duties are covered by us through our logistics partners.

We are dependent on our shipping partners and cannot be held responsible for potential delays during the shipment or other unforeseen circumstances.

For misplaced packages, upon confirmation from the shipping partners, we will resend the order to customer but we are not liable to issue refunds for lost packages.

If no complaint is raised about an order within 7 days of receipt, we will assume there are no issues and that the package has been received successfully.

Orders to South Korea are shipped via trusted logistics partners, with free shipping offered exclusively to South Korea. All of the above policies apply equally to South Korea, except for the delivery timeframe. Customers in South Korea can expect to receive in-stock items within 1–3 business days.

At YÉONI., we strive to make international delivery as smooth as possible and never want to place any extra burden on our customers. Taxes and duties are covered by us through our logistics partners, ensuring a seamless shopping experience for YÉONI. customers worldwide.

For Pre Order items and Made to Order items, you will receive a follow-up email with detailed information, including the expected dispatch date and estimated delivery date based on your location once you place an order. Please allow us 2-6 weeks for production and delivery of YÉONI. ready-to-wear (RTW) items. Select items that ship from our U.S.-based partner facilities may arrive sooner, typically within 3–15 business days. This helps mitigate the wasteful practices in fashion industry. If estimated delivery date changes due to available stocks of fabrics & trims, we will notify you with updated date.

Through Client Access, we offer a rental service for clothing. Enjoy each piece for up to seven days, with the return arranged on the seventh day from the date of receipt, at a service fee of 25% of the retail price. The seven-day Access period starts on the date of receipt and ends with the return arranged on the seventh day. We kindly ask that all items be returned in their original condition, and in the rare case of damage beyond normal wear, the appropriate repair or replacement costs will be applied.

To request Client Access, please email us, and we will provide an invoice with payment instructions. If you decide to order the piece after the Client Access period, you will receive a 10% benefit toward your purchase. For any further information or extension requests, please contact Customer Care.

We offer returns for all orders, excluding sale items, Made-to-order items and products requiring special handling such as jewelry and tea tins, purchased at YEONIworld.com within 7 days upon receipt of the order. For eligible return items, please ensure that all items are returned in their original condition, with original packaging and all tags attached. If an item is damaged or in an unsuitable condition, we will be unable to issue a refund and the item will be sent back to you. Return shipping costs are the customer’s responsibility.

Please note that tea tins and jewelry are non-returnable due to hygiene and safety reasons. For shoes, please try them on soft surfaces before wearing. We do not accept returns for shoes with sole markings or scratches. Ensure shoes are returned in their original packaging. Made-to-order items are final sale and not eligible for return, as they are custom-produced exclusively for each customer.

To request a return, please fill in required information on returns form and send the form to our customer care at customercare@yeoniworld.com . Once we receive your request, we’ll review it and email you a return shipping label for a simple return process. When you return items to us, please include the form with your order as well.

Full priced items are eligible for a full refund, minus the original shipping fee and the return shipping cost. We do not accept returns on sale items, Made-to-order items, tea tins, or jewelry. We do not offer exchanges. If you would like a different size or item, please return the original item first and place a new order. Returns will be refunded to the original method of payment.